Please read the following information carefully before you purchase our products.

1. Order cancellation Policy

In case you want to cancel the order after paid, we are not in charge of any expense of refund, such as the bank commission charge.

1. Products pictures and specifications

As a result of the different monitor demonstration, different effect occurs; as well as the factory produces the products with discrepancies, products pictures and the specifications in our website only supply as reference, and material object act as criterion.

1. Returned goods and retransmission policy

Our product has one year quality warranty. If you receive our product and discover any question within 7 days, we will offer the solutions below:
[1] If you discover that the product quantity is insufficient, we will resend the lost product with your next order (must provide original package weight, pictures of the package and the products you have received).
[2] If product part problems (e.g. watch band damage), we will send the accessories with your next order
[3] If the product damage can be repaired, we will share relevant maintenance cost and compensate on your next order; if you do not manage to repair the damage watch, please send the damaged product back to us and we will send a new replacement with your next order
[4] If the product is totally destroyed, we will send a new replacement with your next order

After receiving our product, buy you discover questions 7 days later, we suggest the following solution ways:
[1] If you mail back the damage product to us and play an order again, we will offer you free replacement
[2] If you mail back the damage product to us without new order, we will repair it for you for free or replace a new product to you, but we did not pay the resending shipping expense.

1. Transport policy

After receiving remittance, we will deliver goods within two workdays. The transport is mainly by EMS, TNT, DHL, UPS & FEDEX international express which is door-to-door express service. We will send a tracing number to you after send out the goods, so that you can check the transportation situation on internet within 2-3 days. It usually takes you 5-7 working days to receive the package.
[1] We generally approve to send package by EMS, and calculate the transport expense by EMS; if you have any other requirements or if you want to know more details of transport expense, please contact with the sales who takes charge of your order. The transport expense relates to different products and quantity.
[2] In view of the fact that the international express company's different transportation policy, our company will only undertake those transportation issues which occur domestically. If any transportation issues happen in your country, we can do nothing. You may also buy safety insurance for your order and the insurance amount will be 10% of the order amount, in which way your goods are guaranteed safe delivery.

1. Tariff policy

Our company solemnly declares that our price only involves the product as well as the transport expense.

1. Other policy

Regarding the policies which are not mentioned, we can solve the issues in the consultative way.